Control in Conflict…
Have you ever stopped to consider what control looks like during a conflict?
Most people assume it means controlling a situation or another person
And this is why we talk over each other…
We interrupt
We escalate
We dominate
We've been conditioned to believe that if we can control the room we won't lose the argument
But there are two forms of control we need to be aware of: Situational control and self-control
And most people sacrifice one to achieve the other
We'll focus on controlling the environment
Or controlling other people
But not on controlling ourselves
So we become dominating not accommodating
Ultimately winning battles in the moment but losing the one dominated
On the other hand we'll focus on controlling our emotions and appearances but effectively allowing everything else to unravel around us
We may endure conflict silently, thinking that we're virtuous for not reacting
When in fact we are retreating
From responsibility
True control during conflict is actually complimentary
It's most effective when your self-control earns you situational control
When you regulate your tone so the room can settle
When you manage your pace so others can think
When you give space and listen while others express
When you respond with clarity so that the issue can come into focus
Control isn't something you grab in conflict
It's something you model
And when done well it doesn't demand
But instead invites others to follow your lead
It doesn’t escalate… it elevates each other
It’s a control whose orientation is ‘what I want from this conversation is for each to be in a better place than where we began’
Now that’s a control worth practising